Capture the Moment
Your Memories, Our Magic
Welcome to our FAQ section! Here you’ll find answers to common questions about our photobooth services. We’re here to help you make the most of your event.
Frequently Asked Questions
Got questions? We’ve got answers right here.
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How does the booking process work?
Booking a photobooth with us is simple! Just head over to our booking page, pick your date and package, and fill out the form. Once you submit, we’ll reach out to confirm everything and answer any questions you might have.
What types of events do you cover?
We cater to all kinds of events! Whether it’s a wedding, corporate event, birthday party, or any celebration, our photobooths are perfect for capturing those memorable moments.
Can I customize the photo strips?
Absolutely! You can choose colors, add your text, and even select graphic designs for your photo strips to match your event’s theme.
What is included in the package?
Each package includes setup and takedown, unlimited photo sessions, props for fun shots, and digital copies of all photos for you and your guests.
How far do you travel for events?
We are happy to travel within the state and even nearby areas. Reach out to us, and we can discuss your specific location!
What if I need to cancel my booking?
If you need to cancel, please let us know as soon as possible. Our cancellation policy will guide you through the process and any applicable refunds.
Questions?
Got questions about booking?
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How do I book a photobooth?
Booking a photobooth is super easy! Just head over to our booking page, choose your event date and package, and fill in your details. We’ll take care of the rest!
What payment options are available?
We accept a variety of payment methods including credit cards, PayPal, and direct bank transfers. Feel free to choose what works best for you!
Can I customize my photobooth?
Absolutely! You can customize your photobooth’s backdrop, props, and even photo templates to match your event’s theme. Just let us know your ideas!
What is the cancellation policy?
We understand things change! If you need to cancel, just let us know at least 48 hours in advance for a full refund. After that, we may retain a small fee for processing.
What happens on the event day?
On the day of the event, our team will arrive early to set up everything. We’ll make sure the photobooth is ready to go when your guests arrive—easy peasy!
Nope! Every guest can take home their own print. We want everyone to have a great memento from your event!
Common Questions
Got a tech issue? We’ve got answers.
Need to ask something else?
If you’re facing any trouble with your photobooth setup, check out our common FAQs below. From setup tips to troubleshooting, we’ve covered what you need to know to keep your event running smoothly.
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How do I set up the booth?
Setting up your photobooth is a breeze! Simply unpack the equipment, follow the included instructions for assembly, and you’re good to go. Need more help? Don’t hesitate to reach out.
What if the printer isn’t working?
Firstly, check that the printer is plugged in and turned on. Also, ensure there’s paper and ink available. If everything looks good and it’s still not working, try reconnecting it to the booth. Still need assistance? Just ask!
How can I change the background?
Changing the background is simple! Access the settings on the relevant app and choose from our range of backgrounds or upload your own. Don’t hesitate to play around with it for more fun!
You can go wild with your props! Use hats, signs, or anything that fits your event’s theme. The wackier, the better! Just make sure to have fun with it.
After each session, the photos will be automatically saved to the booth’s gallery. Simply retrieve them via the app or USB after the event. Easy peasy!
Let Us Capture Your Best Moments
We’re here to help make your events unforgettable. If you have any questions, just reach out – we’re happy to chat and guide you!
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